FAQ

Questions, answered.

Can't find what you need? Email support@socialpeak.com and we'll reply within 2 hours.

General
Where do the followers come from?+

Every follower comes from an active account with a profile photo, bio, posts and history.

Will my account get banned?+

We have delivered to 40,000+ accounts safely. Orders are drip-delivered over hours or days to mimic organic growth, so Instagram, TikTok and YouTube can't tell the difference.

Do you need my password?+

Never. We only need your public username or video URL. If any service ever asks for your password, run.

Delivery
How fast is delivery?+

Most orders start within a few hours and complete in 24 to 72 hours, depending on the package size. Larger packages drip slower to stay safe.

Can I split an order across multiple posts?+

Yes. Once your order is placed, contact support with the split and we'll handle it free of charge.

What if delivery hasn't started?+

If your order has not started within 72 hours, contact support for a full refund under our refund policy.

Payments & refunds
What payment methods do you accept?+

Stripe (all major cards), Apple Pay, Google Pay, and crypto (BTC, ETH, USDC). All payments are processed securely.

Do you offer refunds?+

Refunds are available in two cases: (1) delivery has not started within 72 hours of order confirmation, or (2) less than 50% of the ordered quantity is delivered. See our Refund Policy for details.

Do you store my card details?+

No. All payment processing runs through Stripe; we never see or store your card number.

Account safety
Is this against platform terms?+

Buying followers exists in a grey area on all major platforms. Our delivery patterns are designed to look organic, and we have delivered to 40K+ accounts with zero reported bans.

Will my audience notice?+

No. Followers are drip-delivered over time, matching the look of natural growth. Most clients report better engagement, not worse.

Can I order for a private account?+

Instagram and TikTok orders need a public account during delivery. You can switch back to private the moment delivery completes.

Still have questions?

Our support team replies in under 2 hours, 24/7.